Everything I learned in the 5th grade still works! How to be professional?
Remember back in the day when your mom said "is your homework done?" or gave you the evil eye when you forgot to say, Please, Thank you or Yes Sir.
Whether it was your mom, dad or grandma they were setting you up to be professional. Why does it seem that so many agents have forgotten the basics or was it they never learned them.
Remember the 5th grade when you had to hand in your homework and the teacher commented on your neat handwriting. Or were you the one who lost points for careless mistakes? Did you teacher describe you a nice polite child or did you require more attention to stay in line?
When you're working with another agent or business in person or on the phone are you prepared? Do you have a pen? Is your breath ok? Is it 11pm on a Sunday? The basics should be obvious; Try not to eat, chew gum AND talk into the phone! Say Please and Thank You EVEN IF you do not like what they are saying, it goes along way.
This is true in the business world as well. Agents; hand written or typed are your offers clear, neat and complete? Did you include all the addendums or additional paperwork? Did you give your contact info or the best time to call? How about a write cover letter or include a prequel letter?
I am sure listing agents love to get surprise offers, but, not with incomplete paperwork. Think about it - What does it say about you and your buyer if something is missing. Is it the buyer or the agent that didn't pass 5th grade?
Recently my sellers had to decide between 2 similar offers. They picked the agent/buyer that had complete homework-oops complete offer. Why? They felt that agent had already begun to do what was necessary to help that buyer make it to closing. My sellers were more comfortable because - "the ducks are already in a row"
Now is not the time to hand in half the homework and still expect to PASS.
What kind of agent do you have? If you need honest, dilligent help feel free to give me a call Jennifer Marks 919-210-6295 or Email Jennifer.Marks@RealLiving.com OR Follow me @RelocateWithJen
Jennifer Marks
Hi Jennifer~ Common courtesy goes a long way. What ever hapenned to please and thank you?
I love your "ducks in a row" picture. ; )) It's amazing how few people remember the common rules of basic courtesy.